Refund policy

Return & Refund Policy

Effective Date: [Insert Date]

At Too Connect LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation is required.

Certain items may not be eligible for return, including:

  • Personalized or customized products.

  • Gift cards.

  • Clearance or final sale items.

  • Products marked as non-returnable.

Return Process

To initiate a return, please contact us at:

Email: info@tooconnect.shop

Please include:

  • Your order number.

  • The reason for the return.

  • Photos of the item if it is damaged or defective.

Once your return request is approved, we will provide return instructions.

Refunds

After we receive and inspect the returned item, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be issued to the original payment method.

  • Processing times may vary depending on your financial institution.

  • Refunds typically appear within 5–10 business days after approval.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photos to assist with resolving the issue quickly.

Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

  • Original shipping charges are non-refundable unless otherwise required by law.

Contact Information

Too Connect LLC

451 Hackberry Blvd, Columbia, MO 65202, United States

Email: info@tooconnect.shop

Phone: +1 (571) 681-1104